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Systemic · research-grounded
Inclusive recruitment & objective selection: find the right candidate.
The CV comes in, the conversation flows, "there's a click". But what shaped your judgement? A structured process helps you find better candidates, increase diversity and reduce your risk of discrimination.
Sound familiar?
Challenges we help with
- We're being flooded with AI-generated cover letters. How do we select the right candidate?
- We pick our candidates on intuition. How do we make that more transparent and fair?
- We want a more diverse team, but all our candidates look like each other and like us. Where does it go wrong?
- In our selection committee it turned out that everyone was looking at something different and weighing different things.
Approach
Scientifically grounded, concretely applicable
Our approach is built on extensive practical experience and research, including work by Janice Odijk et al., which formed the basis for the Dutch bill on equal-opportunity oversight in recruitment and selection. We translate those insights into what works in your own practice:
- You run structured interviews that predict 2 to 3× better than unstructured ones
- You choose selection tools based on proven predictive value
- You recognise and reduce the influence of bias at every stage of the process
- You write job profiles and vacancy texts that attract a broader talent pool
- You demonstrably comply with Dutch equal-treatment legislation and prepare for the EU Pay Transparency Directive
Services
Training, co-creation or full implementation
We recommend first designing the process to be inclusive and objective, then training the selection committees: that way the training delivers real value. You can start small with just a training, or have the full journey from diagnosis to evaluation guided.

TRAINING FOR SELECTION COMMITTEES
Foundation training
As a selection-committee member, learn to recognise bias and run a structured, objective interview. Tailored, with realistic cases.
WORKING SESSIONS FOR TEAMS
Co-creative sessions
Together we make 1 to 2 vacancies inclusive and the hiring process objective. Directly usable and reusable for future vacancies.
ADVISORY FOR ORGANISATIONS
Implementation support
From diagnosis and design to implementation and evaluation. We guide the full transition to inclusive recruitment and objective selection.
Why design the process before the training?
Training inside an unstructured process rarely changes behaviour. Once objective criteria, a fixed question set and clear scoring rules are in place, people can actually apply them, and the training lands. That's why we recommend combining design and training, or doing the design first.
Evaluations
What participants & clients say
Our Inclusive recruitment & objective selection training averages 8.2 out of 10.
“We work with Human Centric because they support an important objective of the university's D&I policy: strengthening staff expertise on diversity and inclusive leadership.
The Recruitment & Selection training was developed to support our Inclusive Recruitment & Selection tool. We value the option to offer tailored training to teams and departments, so a shared frame of reference can take root.
The collaboration runs smoothly: Human Centric is knowledgeable, thinks along actively, and connects well with the context and needs of the university!”
"Clear examples and exercises to think about inclusive hiring. It is also helpful to discuss with colleagues and see different ways in which we assess candidates."
Participant"Hands-on experience, discussions with the colleagues, exchange of ideas and experiences."
Participant"Space to discuss our own experience in the context of inclusion."
ParticipantWho guides you
Our experts


Janice Odijk, MSc
Work and organisational psychologist at TNO. Researched inclusive recruitment & objective selection on behalf of the Dutch Ministry of Social Affairs and Employment.
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Lianne Mulder, PhD
Sociologist and postdoctoral researcher. Specialised in inequality of opportunity in the medical world.
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Rutger Legeland, MA
Co-founder of Human Centric. NOBTRA-accredited trainer in inclusive recruitment and objective selection.
Meet the team →
FAQ
Frequently asked questions
Why does this matter?
Two reasons, one practical and one principled.
Practical: research consistently shows that unconscious bias shapes selection decisions. Comparable CVs get different judgements depending on the name, photo or school. As a result, you lose suitable candidates and keep homogeneous teams in place. Homogeneous teams in turn make worse decisions, especially on complex issues. Inclusive recruitment is therefore not an "add-on" to good selection. It is good selection.
Principled: equal opportunity for a fair assessment of your application is a basic expectation. For many candidates it's already invisible work to adapt to a norm; it's up to employers to adjust that norm.
At the same time: awareness sessions alone deliver little. What does have effect are process changes: structured interviews, predefined criteria, and measuring outcomes. That's what we work on.
How is your training rated by participants?
We evaluate with participants and debrief with clients afterwards.
Our Inclusive recruitment & objective selection training is rated positively: an average of 8.2 out of 10.
What participants consistently value: the combination of theory and practice, practical tools to recognise and address bias (STARR, vacancy-text analysis), and the trainer's calm, knowledgeable style.
5.7% of participants rated us 6 or lower. We take all feedback seriously. Critical feedback we frequently hear sits on three points:
- "We've now learned things should be done differently and better, but I have no influence on that. And it's a lot." That's fair. That's why we recommend starting by improving the process itself (through co-creation).
- "Can we practise with a vacancy we know?" Yes, that's possible by arrangement. We then adapt the training to it.
- "There are so many dilemmas and considerations. I would have liked to discuss them more." Also true. In four hours you don't have time to cover everything. We can extend the programme to make room for this.
How do you safeguard quality and ensure impact?
Our experts work from research. Janice Odijk, work and organisational psychologist at TNO, researched inclusive recruitment for the Dutch Ministry of Social Affairs and Employment. Lianne Mulder, PhD sociologist, specialises in inequality of opportunity. Rutger Legeland is a NOBTRA-accredited trainer. We keep developing ourselves, especially in a time when AI is reshaping the process.
Our approach is evidence-based: we draw on scientific research into structured selection and bias reduction. Our perspective and sources are set out on our page on inclusive recruitment and objective selection.
Tailored to your context: every training starts with an intake. Cases and examples are tuned to your organisation and, where possible, to your own vacancies and procedures.
What sets us apart from other recruitment trainers: we work systemically (across the whole process, not just the interview) and on a research basis rather than on intuition.
Which format fits us: Foundation training, co-creation or implementation?
Impact only emerges when the process itself is changed. That's why we often recommend a combination.
Foundation training (3-4 hours): your selection committee gains the knowledge and skills to select better themselves. Can be scheduled within a few weeks.
Co-creative sessions: a directly usable and reusable process for 1 or 2 concrete vacancies.
Implementation support (3 to 12 months): we analyse your process, design improvements and guide the transition organisation-wide.
Do you already have a diversity policy? Then it's especially worthwhile. Policy on paper requires translation into selection practice. We help map where ambition and practice diverge.
Isn't this incredibly expensive?
Yes, it's an investment. But weigh that against the cost of a wrong hire (leaving after a year, mismatch, replacement process) or the structural cost of missing out on talent because your process puts them off. In that light, it's modest.
Get started
Three ways to take it further
Whether you want to explore first, ask a question, or have a chat right away: pick what fits.
Explore
Take the quick scan
8 questions on your hiring practices. You'll get personalised feedback by email (scan in Dutch).
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Tell us what you want to achieve
Email us your question. We'll reply within 2 working days.
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Get acquainted
Schedule an intro call
30 minutes with Rutger Legeland. No sales pitch, just an open conversation about what you need.
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